FAQ | Casual Gamer Club Gaming Apparel & Customer Support
Welcome to the Casual Gamer Club FAQ.
We’ve gathered answers to the questions we receive most often about our gaming t-shirts, gamer apparel, accessories, shipping, sizing, returns, and ordering process.
If you can’t find the answer you’re looking for, please visit our Contact Us page and we’ll be happy to help.
Are your t-shirts true to size?
Yes. Our standard gaming t-shirts are Bella+Canvas 3001 Unisex Jersey Short Sleeve Tees, which are known for their soft feel, modern retail fit, and unisex sizing.
The Bella+Canvas 3001 generally runs true to size, but it has a more modern fit than heavier, boxier classic tees. If you like a standard fitted look, order your usual size. If you prefer a looser, more relaxed fit for gaming, lounging, or everyday wear, we recommend sizing up.
For the best fit, check the size chart on the product page and compare the measurements to a t-shirt you already own and like.
How do I choose the right size?
Most of our gaming t-shirts, hoodies, and apparel feature a comfortable unisex fit that runs true to size.
Every product page includes a detailed size chart and fit information to help you choose the best size before ordering. If you’re between sizes or prefer a looser fit, consider sizing up.
Do your t-shirts shrink?
Our gaming t-shirts are printed on Bella+Canvas 3001 premium unisex tees, which are specifically designed to minimize shrinkage and maintain their fit over time.
However, like most cotton apparel, a small amount of shrinkage may occur, particularly when exposed to hot water or high heat drying. Washing in hot water and using high dryer temperatures can increase shrinkage and may shorten the lifespan of both the garment and printed design.
To help maintain the original fit, comfort, and print quality, we recommend:
• Machine wash cold, inside out
• Use mild detergent
• Tumble dry low
• Hang dry when possible
• Avoid hot water and high heat dryer settings
Following these care instructions will help keep your Casual Gamer Club apparel looking and fitting its best for years to come.
How long will it take to receive my order?
Most orders are produced and delivered within 7–14 business days.
Because many of our gaming apparel products are made to order, production times may vary slightly during holidays or periods of high demand.
Do you offer free shipping?
Yes. We offer free shipping on all orders over $75.
What payment methods do you accept?
We accept a variety of secure payment methods including:
• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
Additional payment options may be available at checkout.
Can I track my order?
Yes.
Once your order ships, tracking information will be provided so you can follow its progress and estimated delivery date.
Will the product color match what I see on my screen?
We make every effort to display our gaming t-shirts and apparel as accurately as possible.
However, slight color variations may occur due to differences in monitor settings, screen brightness, and device displays.
How do I stay informed about sales and new releases?
The best way to stay up to date is by joining our email list.
Subscribers receive updates about new gaming apparel releases, exclusive discounts, promotions, and community announcements.
Do you offer custom apparel?
At this time, we do not offer custom gaming apparel or personalized designs.
Our focus is on creating original gaming-inspired apparel and accessories for the broader gaming community.
How durable are the prints?
We use high-quality printing methods designed to deliver vibrant colors and long-lasting results.
Following the care instructions provided with each product will help maximize the life of both the garment and the printed design.
How should I care for my apparel?
Care instructions are available on each product page.
Following the recommended washing and drying instructions will help preserve the fit, color, and print quality of your apparel.
What is your return policy?
We offer a 30-day return window for items that arrive damaged, defective, misprinted, or incorrect.
Because our products are made to order, we do not accept returns for buyer’s remorse, incorrect size selection, or changes of mind.
For complete details, please review our Returns & Exchanges Policy.
Are there additional product details available?
Yes.
Every product page includes sizing information, product descriptions, and material details to help you make an informed purchase.
If you need additional information, please contact us before placing your order.
Are there any hidden fees?
No.
Any applicable shipping charges, taxes, and fees will be displayed during checkout before you complete your purchase.
Do you ship internationally?
At this time, we only ship within supported regions shown at checkout.
International shipping availability may expand in the future.
How can I contact customer support?
Our support team is available to assist with questions about orders, sizing, shipping, products, and general inquiries.
Simply visit our Contact Us page and we’ll be happy to help.