Frequently Asked Questions

Welcome to the Casual Gamer Club FAQ! Here you'll find answers to common questions about our gaming apparel, sizing, shipping, returns, and orders.

Can't find what you're looking for? Visit our Contact Us page or email support@casualgamerclub.com. We're happy to help!

Are your T-shirts true to size?

Our standard gaming T-shirts use the Bella+Canvas 3001, a soft, lightweight unisex tee with a modern retail fit.

Most customers can start with their usual unisex size. If you prefer a roomier feel for gaming, relaxing, or everyday wear, consider sizing up.

Each product page includes a detailed size chart and our Find My Size tool. For the most reliable comparison, check the measurements against a T-shirt you already own and love.

Do your T-shirts shrink?

Bella+Canvas 3001 shirts are designed with a comfortable, consistent fit, but some shrinkage can occur, especially when exposed to high heat.

To help preserve your shirt's fit and print:

• Machine wash cold, inside out.

• Use mild detergent.

• Tumble dry on low heat or hang dry.

• Avoid bleach and high heat.

• Do not iron directly over the printed design.

Following these simple steps will help keep your gear looking great.

How long will it take to receive my order?

Every Casual Gamer Club order is made just for you!

Most orders are printed, packed, and shipped within 2–3 business days.

Estimated delivery is 7–14 business days from the date your order is placed, including production and shipping time.

These are estimates, and occasional delays can happen during busy periods or holidays. You'll receive tracking information once your order ships.

How much is shipping? Do you offer free shipping?

Standard U.S. shipping is $4.95.

Even better, U.S. orders of $75 or more qualify for free shipping!

Any applicable shipping charges will be displayed at checkout before you place your order.

Can I track my order?

Absolutely! Once your order ships, we'll send you tracking information so you can follow its progress.

Tracking updates may take a little time to appear after the carrier receives your package.

What is your return policy?

We want you to feel confident shopping with Casual Gamer Club.

If you're not happy with your order or something isn't right, please contact us within 30 days of delivery.

We'll review your request and help determine the best solution, which may include a return, exchange, replacement, or refund.

For more information, please see our Returns & Exchanges Policy.

How durable are your T-shirt prints?

Our shirts are produced using printing methods designed to create detailed, durable designs.

As with any printed apparel, proper care makes a difference. Washing inside out in cold water and avoiding high heat will help maintain the print and fabric over time.

Will the colors match what I see on my screen?

We do our best to display product colors accurately.

However, colors may appear slightly different depending on your device, screen brightness, and display settings. Minor variations may also occur during printing.

What payment methods do you accept?

We accept major payment methods, including Visa, Mastercard, American Express, Discover, and Apple Pay.

Additional secure payment options may be available at checkout.

Are there any hidden fees?

No surprises here!

Your order total, including applicable shipping charges and taxes, will be displayed at checkout before you complete your purchase.

Do you ship internationally?

We currently ship to supported U.S. destinations.

Shipping availability is confirmed at checkout. We may expand our shipping options in the future.

Do you offer custom T-shirts or personalized designs?

Not at the moment.

We focus on creating original gaming-inspired apparel for people who love gaming as much as we do.

How can I hear about new designs and promotions?

Join our email list to get updates about new releases, promotions, special offers, and Casual Gamer Club news.

How can I contact customer support?

We're happy to help with questions about products, sizing, shipping, orders, or anything else.

Visit our Contact Us page or email support@casualgamerclub.com.

We'll do our best to make your shopping experience a great one!